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F.A.Q

FREQUENTLY ASKED QUESTIONS

Learn more about our services and why we love to create digital experiences for our clients.

Why do I need a mobile app for my brand or business?

The average American spends most of their time on smart phones. Upwards of 80% of users make purchases via some form of mobile experience every day.

Mobile apps are the new brand loyalty card.

Should I build my app with a no-code platform or custom development?

It depends. Your goals and complexity of the feature set is going to determine what kind of solution you need.

Schedule a call with us and let's talk about it!

How should I prepare for a call with you?

You should be prepared to explain to us your concept in enough detail that we can recommend one of our flat rate solutions or a custom coded solution.

Take a look at our welcome guide to help you prepare.

Do you host or own my my app?

For mobile apps developed on no-code platforms, We don't host your mobile app on any server or platform owned by Brand Reactor. Your mobile app

Do you have a payment plan?

Yes. For some of our services we can spread payment over 2 - 3 installments that align with project milestones.

Do you outsource any of the work?

Not at this time, but we may reserve the right to do so in the future. However, we will ensure that any partners perform and deliver at the same quality that we stake our representation on.

Will you sign an NDA for our consultation call?

No. We do not sign NDAs for consultations as they are extremely limiting and we talk to too many potential clients to keep track of NDAs.

You should be able to describe your concept without giving away intellectual property or trade secrets.

How do I know you won't steal my idea?

Your idea is yours. Only you can add the unique sauce it takes to execute your idea the way you envision it. Ideas aren't formed in a bubble and are worth nothing unless there is execution behind it.

What is your terms of service?

What is your refund policy?

Do you only build no-code mobile apps?

No. We also build custom coded mobile apps. Schedule a call with us and we can give you a quote on your project.

What platforms do you use to build your no-code apps?

We use a number of different platforms to deliver solutions. Depending on the nature of the project will determine which platforms we use.

Do you provide logo and branding services?

No. We require that you have a brand identity already established for your mobile app.

Do you own my mobile app?

For mobile apps developed on no-code platforms, exclusive ownership, authorship ,and copyright, may belong to the platform the app is developed on and they may grant you a royalty free non-exclusive license for your mobile app as an end product. Please read the terms and service of the platform chosen in your solution carefully.

For custom code projects developed by Brand Reactor, we grant our clients an unlimited, unrestricted, royalty-free, fully paid, worldwide and nonexclusive use (unless such rights are specified otherwise within the scope of work).

We do not grant exclusive rights by default so that code we write can be re-used and re-purposed to achieve similar functionality in other projects, patterns, and libraries, unless the code is other wise negotiated in the agreement as exclusive and work-made-for-hire. Exclusive rights should only be sought for custom code that is not utility, and at the core of your intellectual property.

For example, new code that creates a calendar widget using a third-party calendar library for your project is not novel and likely is not central to the Intellectual Property of your project.

Where as, code that establishes a new Face Recognition algorithm for your mobile app concept, is a great candidate for an exclusive development agreement. In such a case, an agreement establishing exclusive client ownership can be arranged at an additional cost.

Will you be a part of my development team?

No. Brand Reactor will not be considered staff, employee, team member, or partner in your company, business, organization, or startup. We wont' attend your regular company meetings in regards to your product development.

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